Refund policy

Last updated: August 11, 2026

At NY LINS CONSULTING LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

We accept returns within 30 days after your order has been delivered.

To qualify for a return:

  • The item must be unused and in its original condition.
  • The product must include original packaging and accessories.
  • Proof of purchase is required.

Items that show signs of use, damage caused by customers, or improper handling may not be accepted.

Non-Returnable Items

The following items may not be eligible for return:

  • Personalized or customized products
  • Used products
  • Items damaged after delivery due to customer misuse

How to Request a Return

To start a return, please contact our customer service team:

Email: support@kaseunr.shop

Please provide:

  • Order number
  • Customer name
  • Reason for return
  • Photos of the product (if applicable)

Once your return request is approved, we will provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged
  • The wrong product was received
  • The product has a manufacturing defect

Refunds

Once your return is received and inspected, we will notify you of the refund status.

Approved refunds will be issued to your original payment method within 5–10 business days.

Contact Information

NY LINS CONSULTING LLC
136-34 57TH RD
FLUSHING, NY 11355
USA

Email: support@kaseunr.shop